Skip to content

Zero Training Care Management System User Interface

October 15, 2009

We have recently started the process of visiting agencies to get user feedback and perform user observations. So far we visited travelers aid and the experience was not as beneficial as we had hoped. We would have really liked to observe some users using the system in action but due to confidentiality issues we were not able to. One benefit was getting an application so we can fill out the system ourselves as their users do.  Another benefit was hearing about some of the major complaints and what issues took the most time. Using this information we will be able to start improve the system. We look forward to meeting with more agencies to gather more information about changes to make.

Advertisements
No comments yet

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: